Assurance Eureka

Claim

Trip insurance claim

In the event of a medical emergency, you should contact the insurer’s customer support centre immediately, before receiving treatment.

What should you do if a medical emergency occurs?

In the event of a medical emergency, you should contact the insurer’s customer support centre immediately, before receiving treatment.

If you do not contact the customer support centre directly, reimbursement of your expenses may be refused, reduced or delayed.

Where can I find the emergency assistance number?

The number can be found on your travel insurance certificate and wallet card. It is also indicated in the policy booklet you received.

If you are abroad, you should first dial the international code for the country, then the toll-free emergency assistance number.

For example, if you are in Australia, dial 0011 + the phone number.

Blue Cross

From Canada or USA : 1 800-361-6068 Anywhere else in the world, collect call : 1 514 286-8411 info@qc.croixbleue.ca

TOUR+MED

From Canada or USA : 1 844 820-6588 Anywhere else in the world, collect call : 1 888 820-6588 or 1 819 377-2241 (collect call) assistance-floride@tourmed.ca

Manuvie

Canadian

From Canada or USA : 1 888 881-8010
Anywhere else in the world, collect call :
1 519 945-8346

Visitor to Canada

From Canada or USA : 1 877 878-0142
Anywhere else in the world, collect call : 1 519 251-5166

Student

From Canada or USA : 1 877 331-3134
Anywhere else in the world, collect call : 1 519 251-7401

Manuvie Claim Center: Click here

Allianz

From Canada or USA : 1 800 995-1662 Anywhere else in the world, collect call : 00 800 842-08420 or country code + 800 842-08420 Anywhere else in the world, collect call
(with operator assistance) : 416 340-0049 Claim Center : https://www.allianzassistanceclaims.ca/login

TUGO

Emergency hospitalizations (must include the “+” symbol by holding the “0” key on a mobile phone) : +1 800 533-8718 Toll-free worldwide (must include the “+” symbol by holding the “0” key on a mobile phone) : +1 800 663-0399 Mexico (Mexican landlines only) : 001 800 514-9976 or 800 681-8070 If you still cannot reach us, call us directly at +1 604 278-4108 and we will reimburse your call charges. reclamations@tugo.com Claim Center: https://my.tugo.com/login/auth?lang=en

LA RELIABLE

From Canada or USA : 1 877 834-9209 Anywhere else in the world, collect call 905 667-3082 assistance@oldrepublicgroup.com

Global Excel Management Inc. (GEM)

In case of emergency, please contact Global Excel Management Inc. (GEM) immediately. Failure to notify may limit the eligible expenses incurred. From Canada or USA : 1 855 286-7467 From outside Canada and the USA : +1 519 913-8034 Claim Center : www.globalexcel.com/bhspecialty Insurance underwritten by : NLF Insurance – Canadian Branch, doing business as Berkshire Hathaway Specialty Insurance (BHSI) Assistance and claims administration services provided by : Berkshire Hathaway Specialty Insurance (BHSI) has appointed Global Excel Management Inc. as the provider of all assistance and claims administration services under this policy. Insurance administered by : The Destination : Travel Group Inc.